ICEA Website Privacy Policy

PRIVACY POLICY

This statement discloses the privacy practices for the Insurance Company of East Africa Limited website operated by Insurance Company of East Africa Limited. The purpose of this statement is to notify the web-user about any information that may be collected by the Insurance Company of East Africa Limited site, how it is used, and what options are available to the web-user regarding the collection, correction, and/or deletion of information. Any future changes to our privacy statement will be prominently posted on this website.

 

  1. Information we may receive from you, collect and how it is used

    1. Your Contact Details and Profiles

Insurance Company of East Africa Limited may collect, store and use the web-user’s personal information to assess his/her insurance and financial needs. None of the Assessment Information collected by Insurance Company of East Africa Limited is made accessible to the public, other users of this site or anyone not associated with insurance company of East Africa Limited directly.

 

If Insurance Company of East Africa Limited is going to use the web-user’s "personal details" in a manner different from that stated at the time of collection, Insurance Company of East Africa Limited will notify the web-user via e-mail. The web-user will have a choice as to whether or not Insurance Company of East Africa Limited use his/her information in this different manner.

 

    1. Information supplied by you at registration or purchase

Insurance Company of East Africa Limited offers products and services related to insurance and financial services for individual and business clients. To quote and/or respond to your enquiries, Insurance Company of East Africa Limited may require the web-user’s name, billing address, phone number, email address, and credit card information. Information and other details gathered from the web-user will be used primarily to communicate with him/her and where applicable, make personal contact with him/her.

 

Insurance Company of East Africa Limited will contact the web-user via e-mail notification or other reasonable and viable means e.g. mobile, postal or otherwise. Insurance Company of East Africa Limited may also use his/her e-mail contact Information to occasionally e-mail to him/her notifications of special events or product offerings by Insurance Company of East Africa Limited or its Associates.

 

To operate the site, including processing the web-user’s transactions and supporting his/her inquiries on this website, Insurance Company of East Africa Limited may share his/her personal information with Insurance Company of East Africa Limited Associates including but not limited to agents, representatives, contractors and service providers so they can provide Insurance Company of East Africa Limited with support services such as customer relationship management services, order and promotional fulfillments, email origination and receipting.

 

Insurance Company of East Africa Limited uses demographic and profile data to tailor Insurance Company of East Africa Limited products to the web-user’s experience at this website, showing him/her content that Insurance Company of East Africa Limited thinks he/she might be interested in, and displaying the content according to his/her preferences. Some of this information (i.e., web-user’s demographic information) may be shared with Insurance Company of East Africa Limited Associates.

 

    1. Information supplied by your Web browser

Insurance Company of East Africa Limited also logs IP addresses for systems administration purposes. IP addresses are logged to track a web-user's session.

 

Insurance Company of East Africa Limited website uses cookies to keep track of some types of information while the web-user is visiting or using this website. Cookies are very small files placed on web-user’s computer, so that when the web-user returns to this website, Insurance Company of East Africa Limited can identify him/her.

 

  1. Third-party advertising

Insurance Company of East Africa Limited may use third-party advertising companies to serve advertisements on Insurance Company of East Africa Limited behalf. These companies may employ cookies and action tags (also known as web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

 

In some cases, Insurance Company of East Africa Limited may enter into a promotional relationship with another company in which Insurance Company of East Africa Limited prominently displays its brand name or trademarks on pages of the website. These pages are known as "Co-Branded Pages" and these companies are known as "Co-Branded Companies." If the page on which the web-user submits information is a Co-Branded Page, or was accessed by clicking on a link on a Co-Branded Page, then Insurance Company of East Africa Limited may share the web-user’s personal information with the associated Co-Branded Company.

 

Co-Branded Companies may use the web-user’s personal information in accordance with their own privacy policies. The web-user will need to contact Co-Branded Companies to instruct them directly regarding his/her preferences for the use of his/her personal information by them. Additionally, the web-user agree that Insurance Company of East Africa Limited may use and disclose all such information so submitted to such Co-Branded Companies in the same manner in which Insurance Company of East Africa Limited is entitled to use and disclose any other information the web-user submit to Insurance Company of East Africa Limited. Some Co-Branded Pages may contain an action tag (also known as a Web Beacon) that a third party, such as an advertising company, may evaluate and read cookies that it, or its clients, may have placed on the web-user’s browser at other (non- Insurance Company of East Africa Limited) websites before his/her visits to Insurance Company of East Africa Limited website. This technology is used to measure the effectiveness of advertisements on such other websites that promote Co-Branded Pages. Further such third parties may use the information collected through this technology to learn more about the web-user’s visits to this site and other websites in order to provide advertisements about goods and services of interest to him/her.

 

Any third party with whom Insurance Company of East Africa Limited is allowed to share the web-user’s personal information is authorized to use his/her personal information in accordance with Insurance Company of East Africa Limited contractual arrangements with such third parties and in accordance with their own privacy policies, over which Insurance Company of East Africa Limited has no control, and the web-user agrees that Insurance Company of East Africa Limited is not responsible or liable for any of their actions or omissions. Those who contact the web-user will need to be instructed directly by him/her regarding his/her preferences for the use of his/her personal information by them.

 

  1. Legal Disclaimer

The web-user’s personal information or financial information may be passed on to a third party in the event of a transfer of ownership or assets, or bankruptcy. Insurance Company of East Africa Limited may also disclose personal information or financial information when Insurance Company of East Africa Limited determines that such disclosure is necessary to comply with applicable law, to cooperate with law enforcement or to protect the interests or safety of Insurance Company of East Africa Limited or other visitors to this website. Insurance Company of East Africa Limited may also disclose the web-user’s personal information or financial information to its subsidiaries and parent companies and businesses, and other affiliated legal entities and businesses with whom Insurance Company of East Africa Limited is under common corporate control. Whenever personal information or financial information is disclosed in this website, Insurance Company of East Africa Limited may also disclose the web-user’s demographic information along with it, on a non-anonymous basis. All of Insurance Company of East Africa Limited parent, subsidiary and affiliated legal entities and businesses that receive the web-user’s personal information, financial information, or non-anonymous demographic information from Insurance Company of East Africa Limited will comply with the terms of this privacy policy with respect to their use and disclosure of such information.

 

  1. Age restrictions

Insurance Company of East Africa Limited will provide general insurance and financial services information but will not provide transactional services for anyone under the legal age of 18 years, when they visit this website. All adults (those above 18 years of age) are welcome to explore this website, complete questionnaires and obtain Insurance Company of East Africa Limited quotes, and feedback on insurable services offered by Insurance Company of East Africa Limited.

 

  1. Security

Insurance Company of East Africa Limited has security measures in place to protect the loss, misuse and alteration of the information stored in Insurance Company of East Africa Limited database. These measures include the use of secure server technology during credit card transactions and administrative access to website data, as well as other proprietary security measures which are applied to all repositories and transfers of web-user information. The web-user’s information may be transferred to and maintained on computer networks which may be located outside of the city, country or other governmental jurisdiction in which the web-user resides, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in the web-user’s country or jurisdiction.

 

  1. Policies and Remedies

    1. Links to other sites

Insurance Company of East Africa Limited is not responsible for the privacy practices or the content of other websites that may be linked to this website.

 

    1. Choice/opt-out

Insurance Company of East Africa Limited web-users may use the following options if they do not wish to receive future communications:

 

      1. Send email to webcentre(at)icea.co.ug

      1. Send mail to the following postal address:

 

Insurance Company of East Africa Limited

ICEA Building

Ruwenzori Courts - 2nd Floor

TEL. +256-414-232337/347535

        +256-392-260645

 

Contacting the website

If you have any questions about this privacy statement, the practices of this website, or your dealings with the Insurance Company of East Africa Limited website, you can click the "Contact"-Link on our website or contact:

 

Insurance Company of East Africa Limited

TEL. +256-414-232337/347535

        +256-392-260645

e-mail:webcentre@icea.co.ug

Kampala - Uganda

 

Disclaimer:

The above material is provided for general information only and do not constitute legal or other professional advice. This information is current at the date of publication but may be subject to change without notice and accordingly, may not be up-to-date at the time of viewing. Information specific to a product may be obtained from Insurance Company of East Africa Limited in the address below:

 

Insurance Company of East Africa Limited

TEL. +256-414-232337/347535

        +256-392-260645

e-mail:webcentre@icea.co.ug

Kampala - Uganda

 

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